Customer Service

The fulcrum of our philosophy is Customer Service. We completely understand that coating is usually one of the very last operations to be performed on a component, which is why we have set our business up to be able to offer quick turnarounds on coatings. We have also developed a 24 hour turnaround service for emergency and in some instances, mainly with spray coating application, we can offer an emergency call out service.

Our Customer Services Team will be able to help you with all aspects of your enquiry from your initial request for prices and lead-times, right through to handling enquiries about existing orders, certification packages and shipping details.

Confidence and Peace of Mind

To ensure that we are able to provide you with as accurate information as possible when discussing your requirements in detail, we only employ fully skilled engineers within our Customer Services Team, which includes our Sales and Estimating personnel.
Consequently, you can feel comfortable and confident that you will be quoted a price that reflects the level of quality and service you will receive when you place a purchase order with Lone Star Coatings.